Submit your Claim
Complete the form below to start your claim.
How claims work
Losing a loved one is never easy. Dealing with all the paperwork and administration is usually difficult. Safrican understands this and that is why our claims process is simple and straight forward.
Claims Notification
You submit your claim form with all the supporting documentation
Document Review
We will alert you that we have received your claim and process submitted documents
Capture Claim
We will capture your claim for payment and update your contract
Payment
Payment will be made to the beneficiary bank account and proof of payment will be sent to you
Please note that Safrican reserves the right to request further documentation or information as it may deem necessary to accurately assess the claim.
Get started with your claim
Follow this simple process to submit a claim:
In the event of a death, you will have to lodge a claim on the deceased person’s funeral policy so that it can be assessed.
This you can do either by:
Calling us on (011) 778 8000 or Email [email protected] or At a branch that is convenient to you (find a branch).The following documents are required in order for the claim to be efficiently assessed:
Safrican Claim notification form (available on the website) Certified* copy of death certificate Certified* copies of principal member and deceased ID documents Certified* copy of claimant’s ID document Copy of member’s application form (where applicable) Proof of banking details for the beneficiary, i.e. stamped bank statement from your bank which is not older than three months* Documents to be certified by a Commissioner of Oaths
Please note that Safrican reserves the right to request further documentation or information as it may deem necessary to accurately assess the claim.
DOWNLOAD FUNERAL CLAIM FORMFirst name
Surname
Your email
Your contact number
Scheme Name
Group Name
The Life Assured's ID Number
The Life Assured's Name & Surname
Claim Type
Claim Type*
Funeral
Terms
