What is the recurring $21.31 charge on my credit card from MICROSOFT*14 DAY TRIMSBILL.INFO WA?

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Hello, Nancy DeSantis

Thanks for your post in Microsoft community.

I realized that you have a problem with unexpected charge from Microsoft. I understand the inconvenience this has caused.

Here are the most likely causes for an unrecognized charge:

A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or office.

For more information, see How to investigate a billing charge from Microsoft - Microsoft Support.

I am more than willing to help you. However, there are two privacy guidelines restrict this community support for now:

Privacy and Security. Financial and subscription issues often involve sensitive personal information that should not be shared publicly on forums. Access account information. Community agents do not have direct access to users' subscription details or billing information. Therefore, we are unable to verify payments or make changes to your accounts. This information should be left to Chat support and be in an individual window.

I sincerely recommend contacting Microsoft Online Chat Support to solve your issue and avoid your personal information being revealed in this public forum.  

I will guide you to the right place.

Visit this website: Contact Us - Microsoft Support. Sign in with your personal Microsoft account. Enter your issue in the search box. For example, subscriptions/invoices/refunds. Click Get Help, then click Contact Supp ort at the bottom of the page. Under Products and services, select Microsoft 365 and Office. Under Category, select Manage my subscription. Click Confirm. Select Chat with a support agent in a web browser.

Please note: The Chat support team only works at certain times, so if the last window says you are not available, try to open it again the next day.

Thank you for your understanding and cooperation. I hope your problem will be resolved successfully.

Best wishes,

Lucia Wu - MSFT | Microsoft Community Support Specialist

网址：What is the recurring $21.31 charge on my credit card from MICROSOFT*14 DAY TRIMSBILL.INFO WA? https://klqsh.com/news/view/150470

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