Creating Microsoft account, stuck at solving puzzle

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I'm creating a new account for my wife, and I'm stuck at this robot puzzle. Each time I solve it it just sends me back to solving it again. I tried different browsers, different emails, different sites (Outlook and Hotmail), different computers, tried cleaning cache, doing it from incognito mode etc. When searching the only hits are on Microsoft Answers, which are not helpful as usual. But seems like the bug is around since end of 2021. Does anyone have any solution to this?

Laurel

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asked Aug 12, 2022 at 23:33

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Have you tried different browsers? It eventually worked for me in a private window on Firefox. Nothing else had worked before that.

answered Nov 23, 2022 at 8:46

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I tried several browsers in the normal window as well as the incognito/private windows which in the last worked for me on the private window of Firefox.

answered Nov 24, 2022 at 6:47

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