Mouse stickiness change with multiple monitors after Windows 8.1 Update 1: Bug or feature?

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Anonymous

Apr 6, 2014, 10:26 PM

There is a new bug that won't let the mouse to the other screen unless you move the mouse quickly across the monitor edge. Before, this would only happen on the corner edges to allow easier access to the charms and apps bar. Now, it happens to the whole edge.

These four videos demonstrate that the mouse stickiness issue happens in both desktop and metro mode and that it is inconsistent - only happening sometimes. I hope these videos help paint a clear picture of what is going on.

Desktop Mode

http://youtu.be/-0mrPXXtkfw No bug

http://youtu.be/3TVYvu4Yi5g Bug

Metro Applications

http://youtu.be/hOEeo9r0xs8 No bug

http://youtu.be/b-Usdhnvl3A Bug

Is this issue already known and will there be a hotfix, or is this a new feature?

November 12th 2014 Update

Mouse stickiness still a problem as of today for Windows 8.1. As of Windows 10 Build 9879 which was released today, the mouse stickiness is fixed! This mouse stickiness only happens when dragging a window around and is used to assist in snapping windows. Outside of this, the stickiness issue is gone! I think this was what Microsoft intended to do with the mouse stickiness, but I believe it was a hard bug to diagnose, but they finally fixed it!

November 2nd 2014 Update

Mouse stickiness still a problem as of today for Windows 8.1. As of Build 9860 of Windows 10 Technical Preview, the mouse stickiness bug/feature has started happening.

June 9th 2014 Update

Still no official word from Microsoft. I have found a fix, but it is more of a workaround. Just don't use any metro apps, and it should be fine. Very rarely you will get the stickiness again. If it does occur anyways just press WIN + P and click Duplicate. After all monitors are duplicated, press WIN + P again and then click Extend to go back, and the mouse stickiness issue should be gone.

May 16th 2014 Update

According to Shawn "Cmdr" Keene \[MVP\] at the end of page 2, this is NOT a bug and it is an intentional design. I hope that Shawn is incorrect and would like further verification by an employee of the Windows development team.

There is also a "fix" by editing some registry values, but this removes the mouse stickiness on the corners and makes it very hard to access the apps and charms bar in between monitors. I do not believe this is a fix to the problem.

May 5th 2014 Update

Still no word from Microsoft that this is a bug or feature.

Windows for home | Previous Windows versions | Search, touch, and mouse

Locked Question.This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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@CmdrKeene90,296Reputation pointsVolunteer Moderator

Apr 7, 2014, 1:10 AM

That's interesting, I wish I had another monitor so I could try it out.

I have one guess based on the new behavior of the taskbar though.  Try this:  go up to the edge, and stop, then move through the break again.  Basically go up to the edge, pause, then push past it.

The new taskbar behavior is like this. If you move to the bottom of the screen completely, the taskbar doesn't appear, but then if you push again (not back up and go again fast, just continue pushing the same direction after a brief pause) it will show up.  I'm curious if the monitors do this too.

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Anonymous

Apr 7, 2014, 2:16 AM

I have 3 PCs/Laptops set up with dual monitors (1 to TV) and unfortunately I cannot duplicate your problem, all flow thru each monitor seamlessly.

I accept that this does not solve your problem, but it does not appear to be a general W8.1 bug,

Question: Are your monitors of the same specs (Resolution, touch or non-touch)?

Try this:

Go to 'Display' - 'Screen Resolution' and ensure the monitors are aligned side by side correctly, as they are physically in front of you. Once they are set up correctly select 'Apply"

Where ever the two monitors touch, is where they will allow the cursor to move between the screens

I hope I have explained this OK.

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Anonymous

Apr 7, 2014, 3:02 AM

That's interesting, I wish I had another monitor so I could try it out.

I have one guess based on the new behavior of the taskbar though.  Try this:  go up to the edge, and stop, then move through the break again.  Basically go up to the edge, pause, then push past it.

The new taskbar behavior is like this. If you move to the bottom of the screen completely, the taskbar doesn't appear, but then if you push again (not back up and go again fast, just continue pushing the same direction after a brief pause) it will show up.  I'm curious if the monitors do this too.

Hello,

Thanks for the quick reply. I tried what you suggested, and it still does not work, unless I go through quickly. Compared to showing the taskbar while in a Metro app, I have to apply a relatively faster speed to move my cursor to the other monitor.

Upon trying to duplicate the problem, I found out that this only happens sometimes. The only requirement for all instances that occurred was to have a Metro app running.

There are a couple ways to duplicate this problem.

The easiest is to open a Metro application, and try to drag it to another screen. You will see the issue that I linked to in my original post.

A second way is to swap from desktop to a Metro application. It does not matter how you do it. While the header bar is displayed, the issue will occur. When it disappears, the issue also disappears.

The above two ways don't always work, but when trying it, the issue happened most of the time.

Playing around with the issue, I realized that I need the same amount of mouse speed to go to the other monitor when the "Task Manager" or Charms bar is open.

From this, I deduce the issue has to do with the new header bar in Metro applications and the protection of the mouse going onto the other monitor while the "Task Manager" or Charms bar.

I believe Windows 8.1 Update 1 is falsely detecting that the "Task Manager" or Charms bar is open, and it is prevent my cursor to go to the other screen unless I apply a reasonable amount of speed.

I hope this helps the people that fix these issues,

PhamAP

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Anonymous

Apr 7, 2014, 3:04 AM

I have 3 PCs/Laptops set up with dual monitors (1 to TV) and unfortunately I cannot duplicate your problem, all flow thru each monitor seamlessly.

I accept that this does not solve your problem, but it does not appear to be a general W8.1 bug,

Question: Are your monitors of the same specs (Resolution, touch or non-touch)?

Try this:

Go to 'Display' - 'Screen Resolution' and ensure the monitors are aligned side by side correctly, as they are physically in front of you. Once they are set up correctly select 'Apply"

Where ever the two monitors touch, is where they will allow the cursor to move between the screens

I hope I have explained this OK.

Hello,

I have double checked what you suggested and it is unfortunately aligned. Although I have found some things upon further testing. I'd also like to reiterate that this happens only after the latest Windows 8.1 update, Update 1

Upon trying to duplicate the problem, I found out that this only happens sometimes. The only requirement for all instances that occurred was to have a Metro app running.

There are a couple ways to duplicate this problem.

The easiest is to open a Metro application, and try to drag it to another screen. You will see the issue that I linked to in my original post.

A second way is to swap from desktop to a Metro application. It does not matter how you do it. While the header bar is displayed, the issue will occur. When it disappears, the issue also disappears.

The above two ways don't always work, but when trying it, the issue happened most of the time.

Playing around with the issue, I realized that I need the same amount of mouse speed to go to the other monitor when the "Task Manager" or Charms bar is open.

From this, I deduce the issue has to do with the new header bar in Metro applications and the protection of the mouse going onto the other monitor while the "Task Manager" or Charms bar.

I believe Windows 8.1 Update 1 is falsely detecting that the "Task Manager" or Charms bar is open, and it is prevent my cursor to go to the other screen unless I apply a reasonable amount of speed.

I hope this helps the people that fix these issues,

PhamAP

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Anonymous

Apr 9, 2014, 6:31 AM

That's interesting, I wish I had another monitor so I could try it out.

I have one guess based on the new behavior of the taskbar though.  Try this:  go up to the edge, and stop, then move through the break again.  Basically go up to the edge, pause, then push past it.

The new taskbar behavior is like this. If you move to the bottom of the screen completely, the taskbar doesn't appear, but then if you push again (not back up and go again fast, just continue pushing the same direction after a brief pause) it will show up.  I'm curious if the monitors do this too.

Hi.

I can confirm this issue. I have 3x monitor and I just updated to W8.1 update ~1 hour ago.

As soon as I went to desktop and opened something, I was trying to move it to another monitor and faced this issue.

Behavior BEFORE W8.1 update (i.e., w8.1):

there is a small area from top and bottom (~100px height) of each left/right edge of all monitor where your mouse cursor will get stuck if you are moving it slowly. This has been done (on Windows 8.1) to help activate charms for mouse users.

Behavior AFTER W8.1 update (I.e., w8.1u):

The stickiness level has been increased a little The small area (~100px height) has been changed to 100%.

#2 is the real culprit. This is almost a deal breaker. I am having SERIOUS issues moving windows from one monitor to another. And often, the cursor would just get stuck in the edge while going from one to another monitor just because im not moving it really fast.

Ideally, I'd like an option somewhere to configure the stickiness and height of that area.

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